Terms and conditions
Terms and Conditions
Welcome to POSHIO. These Terms and Conditions govern your use of our website www.theposhio.com and the services we provide. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
1. General Information
- Ownership: POSHIO (“we”, “us”, or “our”) operates this website. All content, including text, images, logos, and designs, is owned by us or our licensors and is protected by copyright laws.
- Eligibility: By using our website, you confirm that you are at least 18 years old or are using the site with the consent of a parent or guardian.
2. Account Registration
To make a purchase, you must create an account on our website. When creating an account, you agree to provide accurate and complete information. You are responsible for keeping your account credentials confidential and for all activity under your account. If you believe your account has been compromised, you must notify us immediately.
3. Product Information and Availability
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all product details, including price, availability, and description, are always accurate or complete.
- Availability: All products are subject to availability. If a product is out of stock, we will notify you and offer alternatives, or you may choose to cancel the order.
4. Pricing and Payment
- Pricing: All prices are subject to change without notice. Taxes and shipping charges are additional and will be calculated at checkout.
- Payment: We accept payments via various methods, including credit/debit cards, UPI (for India), and other online payment options. By providing payment details, you authorize us to process the transaction for the order you placed.
5. Order Process
- Placing an Order: By placing an order on our website, you are making an offer to purchase the products in your cart. We will confirm receipt of your order via email.
- Order Confirmation: An order confirmation email does not constitute an acceptance of your order. We reserve the right to cancel or modify your order at any time due to reasons such as inventory errors or issues with payment processing.
6. Shipping and Delivery
- Shipping: We offer shipping within [Insert Countries or Regions]. Shipping charges and delivery times will be displayed at checkout.
- Delivery Times: Estimated delivery times will be provided at checkout but are not guaranteed. We are not responsible for delays caused by third-party carriers or other unforeseen circumstances.
- Risk of Loss: Once the products are delivered to the carrier, they are considered the customer’s responsibility. We are not liable for any loss or damage during transit.
7. Returns and Refunds
- Returns: We accept returns within FIVE days from the date of delivery, provided the product is unused, in its original packaging, and in a resalable condition. Certain items may not be eligible for returns due to hygiene or custom requirements.
- Refunds: If a return is accepted, we will process your refund to the original payment method within FOURTEEN days. Shipping charges are non-refundable unless the product is damaged or defective.
- Damaged or Defective Items: If you receive a damaged or defective product, please contact us within FIVE days, and we will arrange a return, exchange, or refund.
8. Privacy and Security
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. We take reasonable security measures to protect your information from unauthorized access or disclosure.
9. Intellectual Property
All content on this website, including but not limited to logos, text, graphics, images, and software, is owned by or licensed to COSMO ENTERPRISES. You agree not to use, copy, distribute, or reproduce any content without our explicit consent.
10. User Conduct
By using our website, you agree not to:
- Use the site for unlawful purposes or to violate any local, national, or international law.
- Interfere with the website’s functionality or disrupt other users’ access.
- Upload harmful content, such as viruses or malware, to the website.
11. Limitation of Liability
- Limitation: To the maximum extent permitted by law, POSHIO shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or products purchased.
- Force Majeure: We are not responsible for delays or failures in performance caused by events beyond our control, including but not limited to natural disasters, wars, pandemics, or government actions.
12. Indemnification
You agree to indemnify, defend, and hold harmless POSHIO, its affiliates, employees, agents, and partners from any claims, damages, or losses arising from your use of the website or violation of these Terms and Conditions.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes or claims will be subject to the exclusive jurisdiction of the courts located in [Insert City, India].
14. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the website, you agree to be bound by the revised Terms and Conditions.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@theposhliving.com